Water Heater Repair & Replacement
in Billings

Tank water heaters generally last eight to twelve years, and hard water shortens that because scale builds on the tank bottom and the elements. Leaking from the bottom of the tank means the tank itself has failed and is a replacement, not a repair. No hot water with a dry tank is usually a thermostat, element, or pilot problem and is often worth repairing.

1. 1

   Tell us the problem

   Call or send the form with what is happening and where you are. If water is actively running, shut off the main valve first, then get in touch.

2. 2

   We pass it to a local plumber

   Your job goes to a plumber working in your part of Montana, not a national call center routing it to whoever paid the most for the lead.

3. 3

   They call you directly

   You deal with the plumber from that point on: their schedule, their quote, their work. We are not in the middle of it.

What should I do while I wait for a plumber?

If water is actively running, shut off the main water valve. In most Montana homes it is where the supply enters the basement or crawl space, or in a meter box near the street. For a leaking fixture you can often use the local shutoff under the sink or behind the toilet instead. If the leak is near electrical, kill the power to that circuit as well.

Is a slow drain the same problem as a backed-up house?

No, and the difference decides the job. One slow fixture is usually a local clog in that trap or branch line. Several fixtures backing up at once, particularly the lowest ones in the house, points at the main line, which needs a drum machine or jetter rather than a hand auger.

How long does a water heater last?

Tank water heaters typically last eight to twelve years. Hard water shortens that, because scale builds on the bottom of the tank and on the elements. If it is leaking from the bottom of the tank itself, the tank has failed and it is a replacement; if there is no hot water but no leak, it is often a thermostat, element, or pilot issue and worth repairing.

Why do pipes burst in a Montana winter?

Water expands as it freezes, and that expansion splits the pipe. The pipes most at risk are the ones in crawl spaces, exterior walls, and unheated garages. The split often is not visible as a leak until the ice thaws, which is why a pipe that froze should be inspected even if nothing is dripping yet.

My water bill jumped but I cannot see a leak. What now?

Turn off every fixture in the house and look at the water meter. If it is still moving, water is going somewhere. The most common hidden causes are a toilet flapper passing water continuously, an irrigation line, or a leak under a slab or inside a wall.

What causes recurring main line backups in an older home?

Usually tree roots finding a joint, or a section of pipe that has cracked or settled into a belly where waste collects. Clearing it restores flow for a while, but the same spot backs up again. A camera inspection is what distinguishes a clog that can be cleared from a pipe that needs repair.

Does it cost anything to use this site?

No. There is no fee, no account, and no signup. You pay the plumber directly for whatever work you agree to with them.